Cookie Policy
How HubDo Uses Cookies
HubDo Ltd | Forma House, 40 Bowling Green Lane, London EC1R 0NE | Company No. 16077463
Last Updated: 16 February 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to website owners.
We use cookies on hubdo.com and help.hubdo.com to improve your experience, understand how you use our website, and deliver relevant content and marketing.
2. How We Use Cookies
HubDo uses cookies for the following purposes:
- Essential website functionality — to enable core features such as page navigation, form submission, and live chat
- Analytics — to understand how visitors use our website, which pages are most popular, and how we can improve
- Marketing and personalisation — to deliver relevant content, track campaign effectiveness, and personalise your experience
- Social media integration — to enable social sharing and track engagement with our content on social platforms
3. Types of Cookies We Use
We use the following categories of cookies on our websites:
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as submitting forms, logging in, or setting your privacy preferences.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| __hs_cookie_cat_pref | HubSpot | Stores visitor cookie consent preferences | 6 months |
| __hstc | HubSpot | Main cookie for tracking visitor behaviour | 6 months |
| hubspotutk | HubSpot | Keeps track of visitor identity | 6 months |
| __hssc | HubSpot | Session cookie to determine if visitor is new | 30 minutes |
| __hssrc | HubSpot | Session restart indicator | Session |
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this information to improve our website and content.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| _gid | Google Analytics | Distinguishes users | 24 hours |
| _gat | Google Analytics | Throttles request rate | 1 minute |
3.3 Marketing and Personalisation Cookies
These cookies are used to track visitors across websites, display relevant advertisements, and measure campaign effectiveness. They may be set by us or by third-party advertising partners.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| __ptq.gif | HubSpot | Sends data to HubSpot on form submission | Session |
| __hs_opt_out | HubSpot | Stores visitor's opt-out status | 6 months |
| messagesUtk | HubSpot | Stores visitor token for live chat | 6 months |
3.4 Social Media Cookies
These cookies are set by social media platforms (Facebook, LinkedIn, Twitter/X) and enable social sharing features and track engagement with our content.
| Provider | Purpose | More Information |
|---|---|---|
| Enables Facebook sharing, tracks engagement, delivers targeted ads | Facebook Cookie Policy | |
| Enables LinkedIn sharing, tracks engagement, delivers professional ads | LinkedIn Cookie Policy | |
| X (Twitter) | Enables Twitter/X sharing, tracks engagement | X Privacy Policy |
4. Your Cookie Choices
4.1 Cookie Consent Banner
When you first visit hubdo.com, you will see a cookie consent banner that allows you to accept or decline non-essential cookies.
4.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to:
- Block all cookies
- Block third-party cookies only
- Delete cookies when you close your browser
- Alert you when a website tries to set a cookie
To learn how to manage cookies in your browser, visit the following links:
Please note: Blocking cookies may affect the functionality of our website and your user experience. Strictly necessary cookies cannot be disabled as they are essential for the website to function.
4.3 Opt-Out Options
You can opt out of specific tracking services:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- HubSpot Tracking: HubSpot Cookie Preferences
- Online Advertising: Your Online Choices (UK)
5. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for legal, regulatory, or operational reasons. We will post any changes on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
6. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
HubDo Ltd
Forma House, 40 Bowling Green Lane, London EC1R 0NE
Company No. 16077463
ICO Registration: ZB918144
Email: privacy@hubdo.com
For more information about how we process your personal data, see our Privacy Policy.
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