We are living in an age of distrust, fake news and uncertainty – and gaining trust is now even harder than before.
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Increase Customer Loyalty, Lifetime Value by Creating Defection Funnel
How Software Integrations Can Create Positive Customer Experiences
Building Customer Success
In an omni-channel world, creating positive, memorable and consistent customer experiences are no longer a nice-to-have - it’s a must-have.
Topics: Customer Satisfaction
6 Tips for Hosting your First 'Find Your Why' Discovery
Whether you’re a successful entrepreneur, a team leader, an employee or a stay-at-home parent, everyone has a WHY. Your why is the one constant that guides you towards true fulfilment in both your work life and personal life.
3 Reasons a Unified Business Starts with WHY
To operate as a unified business, you need to start with why. The problem that most businesses have though, is that they have no idea what their why is. When I meet with a business leader, I’m usually there to help improve operations within the business. I help different teams across the board ‘get on the same page’.
Is Copywriting Just Words? Real Business Applications For A Copywriter
There is a misconception today that copywriting is words, but “just better”. While there is some basic truth to that, copywriting isn’t just fancy editing.