Have you ever been asked to leave an online review but you just didn’t know what to write?
News about Tools, Apps & much more....
Innovation Series Part 3: Innovate for Delight – An Example
Posted by
Pete Nicholls on 13-Nov-2019 00:00:00
0 Comments Click here to read/write comments
Innovation Series Part 2 - How to Innovate for Customer Delight
Posted by
Pete Nicholls on 06-Nov-2019 00:00:00
How do people remember their experiences? Take a holiday for example. It doesn’t matter how long you’ve been away, a few months down the line you’ll only remember the highs, the lows, and how you felt right at the end.
0 Comments Click here to read/write comments
Innovation Series Part 1 - Innovation Disloyalty
Posted by
Pete Nicholls on 30-Oct-2019 00:00:00
Is it possible you could be annoying your customers? Having a loyal customer base will help spread word of mouth and increase your revenue. So how do you make sure that you are don’t do things that turn that customer away?
0 Comments Click here to read/write comments
3 Practical Steps for Customer Listening as a Unified Business
Posted by
Pete Nicholls on 23-Oct-2019 01:00:00
Listening to your customers is integral to the growth of any business.
If you’re fortunate enough to have a large social media presence, there are many ways you can harness your customer interactions to gain valuable insights.
0 Comments Click here to read/write comments
How to Improve Customer Experience - Just Follow the Recipe!
Posted by
Pete Nicholls on 16-Oct-2019 01:00:00
0 Comments Click here to read/write comments